Shipping Policy
Shipping Policy for Leopardallthings
1. Processing Time
Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment is received. You will receive a confirmation email once your order has been dispatched.
2. Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on your location:
Local (South Africa): 2-5 business days
Regional: 3-7 business days
International: 7-14 business days (subject to customs clearance)
3. Shipping Carriers
We use reputable courier services to ensure your package arrives safely and on time. Tracking information will be provided via email once your order is shipped.
4. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this to monitor the progress of your shipment.
5. Shipping Delays
While we strive to meet delivery estimates, unexpected delays may occur due to factors beyond our control, such as weather conditions, customs processing, or courier service disruptions.
6. International Shipping & Customs
International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. Please check with your local customs office for more information.
7. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery at [your contact email] with your order number and relevant details. We will assist in resolving the issue with the courier.
8. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Reshipping fees may apply for returned packages.
9. Contact Us
For any shipping-related inquiries, please reach out to our customer support team at sales@leopardallthings.co.za
Phone: +27 79 396 9144